Monday, January 28, 2008

Vodacom Customer Care???

Dear Sir or Madam:

Re: Sony Ericsson W300i

This phone was handed in for repair at Rosebank Mall (shop165) on 02/01/2008. Nearly a month ago. It was returned with exactly the same fault on 16/01/2008. And sent back for repair once more.

As a professional free lance writer I rely on the phone for communication with clients. I have paid for a month of contract from which I have had no benefit whatsoever. None.

Please inform me ASAP as to the status of this phone. Or should I switch to a provider who does care?


James Whyle

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